Shipping policy

Every order ships from Taiwan with Chunghwa Post or DHL. You choose a shipping method at checkout and see the exact shipping cost before you pay. Digital tutorials aren't shipped. You get access online right after payment.

Shipping methods
- Standard Airmail (e-Packet): $7. Tracked, and delivered to your mailbox with no signature needed.
- EMS Express: $30. Tracked.
- DHL Express: $60. Tracked, and our fastest option.

Estimated delivery times, by e-Packet ($7) and EMS ($30):
- Hong Kong, Japan, Korea, Singapore and Malaysia: 5–8 days by e-Packet, 1–3 business days by EMS.
- Other Asia and the Middle East: 6–12 days by e-Packet, 3–7 business days by EMS.
- USA: 7–10 days by e-Packet, 4–5 business days by EMS.
- Canada: 30–40 days by e-Packet, 4–5 business days by EMS.
- UK, France, Germany and the Netherlands: 7–10 days by e-Packet, 4–5 business days by EMS.
- Rest of Europe: 8–20 days by e-Packet, 4–10 business days by EMS.
- New Zealand: 7–10 days by e-Packet, 4–6 business days by EMS.
- Australia: 21–30 days by e-Packet, 4–6 business days by EMS.

These are Chunghwa Post estimates. They start on the day your parcel is posted and don't include customs clearance. Delays are more likely around holidays, especially in December, and during customs checks. EMS is currently unavailable to some destinations, including the United Arab Emirates and Israel. Only the methods that work for your address appear at checkout.

Processing time. We pack each order by hand and post it as soon as we can. When your parcel is on its way, we email you its tracking number.

Customs, duties and taxes. Your country may charge import duties, VAT or other fees when the parcel arrives. Those charges are paid by the buyer and aren't included in our prices or shipping costs.

Where we ship. We ship to every country listed at checkout. If yours isn't listed, please contact us and we'll see what we can do.

Payment. Pay securely with PayPal. You can also pay with a credit or debit card through PayPal's checkout.

Questions? If your tracking hasn't updated for a while or something arrives damaged, contact us at https://hondosflaphouse.com/pages/contact. We're happy to help.

Full details: https://hondosflaphouse.com/pages/shipping